Support
Last updated: 4 November 2026
Need help?
- Email us at carettax@carettax.com ; we answer every message, usually within a few days.
- Please tell us your phone model, the game version (Settings, at the bottom) and what happened.
1.I deleted the game / changed phones. Can I get my progress back?
Your progress is saved only on your phone; this version has no accounts or cloud saves, so we can't restore it. Moving to a new iPhone with Apple's own backup or Quick Start usually brings the game's progress along.
2.How do I turn reminders on or off?
In the game, open Settings › Notifications: you can switch all reminders, or each kind (safe full, daily gift, we miss you), on or off. You can also turn notifications off for the game in your phone's settings.
3.How do I change the language?
Open Settings in the game and choose English or Türkçe. The game remembers your choice.
4.Does the game have ads or purchases?
iOS 1.1 and later offer optional rewarded ads for extra in-game rewards. iOS 1.3 adds optional in-app purchases: the one-time VIP Pass and Favor packs. You can play without buying anything. To restore a one-time purchase, use Restore purchases in the shop. Refunds are handled by Apple. Version 1.0 and the current Android version have no ads or purchases.
5.I found a bug
Thank you! Email carettax@carettax.com with what you did, what happened and, if you can, a screenshot.
6.Privacy and terms
Read our Privacy Policy and Terms of Service.